At Mega Mouse Pads, We provide our shipping prices based on the weight of an item. Please note that we require 1 to 5 business days on average to fulfill your order before dispatching it.

Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, the estimated delivery time is between 2 to 3 weeks. Please consider any holidays that might impact delivery times.

At Mega Mouse Pads, we celebrate the act of discovery. We work with vendors overseas,  so our products are directly shipped from our vendors in China.

Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at [email protected]. If you believe you have provided an incorrect shipping address.

Returns:

By placing an order on Mega Mouse Pads, you are responsible for the cost of return shipping back to Mega Mouse Pads. Please refer to our Return Policy for further information on how to make a return or contact us at [email protected].

Lost/Stolen Packages:

Mega Mouse Pads is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page.

If you have any further questions on how to do this please reach out to our customer support team at [email protected].